Automators Lab Service Agreement

Automators Lab Service Agreement

This SERVICE CONTRACT (this “Agreement” or this “Service Contract”), effective on the date you purchase a subscription, is made and entered into by you, and Automators Lab.

The following terminology applies to these service agreement: “Client”, “You” and “Your” refers to you. “The Company”, “Ourselves”, “We”, and “Our”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

Automators Lab is an AI automation and development service offered by Weam.ai, the open-source AI adaptation platform built to help businesses adopt, integrate, and scale AI across every department. Through this Agreement, Automators Lab provides clients with a dedicated AI implementation team specializing in workflow automation, AI agent development, micro-apps, data integrations, and continuous optimization.

By subscribing to any Automators Lab service plan, booking a call, or engaging our implementation team, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions described in this Agreement.

Our goal is to ensure mutual transparency, professional collaboration, and clear expectations throughout your engagement. This Agreement outlines the scope of services, payment terms, ownership rights, confidentiality obligations, and other important provisions governing the relationship between you (the Client) and us (the Service Provider).

1.0 Purpose

This Service Agreement (“Agreement”) sets forth the terms under which Automators Lab provides AI implementation, automation, and consulting services to Client. These services include, but are not limited to, AI workflow automation, AI agent and micro-app development, integration of data systems, consultation, and ongoing optimization as described on the Automators Lab website or in an executed proposal.

2.0 Scope of Services

1. Automators Lab will assign a dedicated team (the “AI Team”) corresponding to Client’s active subscription plan (Starter, Pro, or Business).
2. Services may include:
   • Workflow automation and process optimization
   • AI agent, micro-app, or chatbot development
   • RAG pipelines and dashboard creation
   • Consultation and team training
   • Maintenance and continuous improvement
3. All work will be executed via Automators Lab’s own task management system unless otherwise agreed in writing.

3.0 Mutual Cooperation

Both parties agree to act in good faith and to provide timely feedback, data, and access required to complete the agreed-upon deliverables. Delays resulting from Client’s inaction may extend delivery timelines without penalty to Automators Lab.

4.0 Client Responsibilities

Client agrees to:

1. Provide accurate information, credentials, and access to systems necessary for integrations.
2. Approve deliverables in a timely manner.
3. Maintain backups and security of their own systems.
4. Ensure that internal stakeholders comply with the implementation and usage guidelines provided by Automators Lab.

5.0 Deliverables and Acceptance

Each deliverable (automation, micro-app, dashboard, or integration) will undergo a demo and review stage within the Client’s sandbox or staging environment. Once approved, Automators Lab will deploy the solution into production. Approval constitutes acceptance of work.

6.0 Ownership and Intellectual Property

1. All completed builds, automations, and deliverables are fully usable and accessible by the Client.
2. However, the underlying source code, frameworks, and reusable components remain part of Automators Lab’s proprietary or open-source assets (including Weam.ai).
3. Automators Lab retains the right to reuse or improve generic code logic, templates, or system components across future projects and within its open-source platform.
4. Client’s proprietary data and business information remain exclusively owned by the Client and are never shared or reused.

7.0 DISCLAIMER

THE FOREGOING WARRANTIES BY EACH PARTY ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER PARTY SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY COVER OR SETOFF NOR FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.0 Payment Terms

1. Subscription fees are billed monthly in advance based on the selected plan.
2. Payments are processed automatically through the authorized payment method on file.
3. All fees are quoted in USD and exclude applicable taxes.
4. Failure to remit payment within 7 days of the due date may result in suspension of service until payment is received.

9.0 Refund and Cancellation Policy

1. Automators Lab offers a 14-day money-back guarantee on new subscriptions.
2. Client may pause or cancel any plan before the next renewal date via the client portal.
3. No partial refunds are issued for unused time within an active billing period after the initial 14 days.
4. Upon cancellation, Client’s data and deliverables remain theirs; Automators Lab deletes internal copies within 30 days.

10.0 Term and Renewal

This Agreement remains in effect for as long as the Client maintains an active subscription. It renews automatically each billing cycle unless cancelled by either party in writing or through the client portal.

11.0 Termination

Either party to this Agreement may terminate the Agreement if the other party defaults in the performance of any of its material duties and obligations and the default is not cured within thirty (30) days of the receipt of notice of said default, or if the default is not reasonably curable within the said period of time unless the defaulting party commences cure within the said period of time and diligently proceeds to cure the default.

Upon termination:

1. All outstanding payments become immediately due;
2. Automators Lab will deliver all completed and accepted work;
3. All licenses or system access granted to Automators Lab shall be revoked by the Client.

13.0 Confidentiality

Both parties agree to maintain confidentiality of all non-public information, code, and data shared during the engagement. Neither party shall disclose or use such information for any purpose other than fulfilling this Agreement.

14.0 Data Protection and Security

1. Automators Lab applies encryption, least-privilege access, and GDPR aligned practices.
2. No Client data is used to train any public or shared AI model.
3. Client may request an NDA before project kick-off.
4. Data retention is limited to the duration of the active plan and 30 days thereafter.

15.0 Representations and Warranties

1. Each party represents that it has the authority to enter this Agreement.
2. Automators Lab warrants that services will be performed with reasonable skill and professional diligence.
3. Automators Lab does not warrant that automation or AI systems will be error-free or uninterrupted, but commits to prompt correction of any defects identified within the active service term.
4. Except as expressly stated, no other warranties (express or implied) are provided.

16.0 Limitation of Liability

In no event shall Automators Lab’s total liability exceed the amount paid by the Client in the two (2) months preceding the claim. Neither party shall be liable for indirect, consequential, or special damages, including loss of profits or data.

17.0 Indemnification

Each party agrees to indemnify and hold harmless the other from any claims, losses, or damages arising from breach of this Agreement, negligence, or misuse of deliverables.

18.0 Modifications and Change Requests

All service modifications, plan upgrades, or scope changes must be confirmed in writing or through the client portal. Automators Lab may update this Agreement from time to time; continued use of the service constitutes acceptance of revised terms.

19.0 Independent Contractor Relationship

Automators Lab acts as an independent contractor. Nothing herein creates an employer-employee, joint-venture, or agency relationship between the parties.

19.0 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws principles.

20.0 Severability

If any provision of this Agreement is held to be illegal, invalid, or unenforceable under any present or future law, then that provision will be fully severable. In such instance, this Agreement will be construed and enforced as if the illegal, invalid, or unenforceable provision had never comprised a part of this Agreement, and the remaining provisions of this Agreement will remain in full force and effect.

20.0 Entire Agreement

Except as otherwise set forth or referred to in this Agreement, this Agreement constitutes the sole and entire Agreement and understanding between the parties here to as to the subject matter here of and supersedes all prior discussions, agreements, and understandings of every kind and nature between them as to such subject matter.

The parties each individually represent and warrant that each has full power and authority to enter into this Agreement and to perform all of their obligations here under without violating the legal or equitable rights of any third party.

20.0 Notices

All notices must be sent in writing to: Automators Lab – hello@automatorslab.ai and to the Client’s registered email address on file.

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By proceeding with payment or signing this Agreement, Client acknowledges that they have read, understood, and agreed to the terms herein.

End of agreement. Version 1. Date Published: 11/01/2025.